Dealer Membership and Auction Services Agreement

Parties to the Agreement

JBA dealer services are operated by 合同会社JBA (legal name: 合同会社JBA; “the Company” or “JBA”).

This Agreement is observed by the Company and each approved JBA dealer member (“Member”).

Submission of a membership application is only an application to join JBA and does not constitute approval of membership, activation of auction access or formation of any contract for the sale of goods.

Membership and related purchasing privileges take effect only after review and formal activation by the Company.

Membership eligibility and application review

JBA is primarily available to corporations, businesses, merchants and eligible independent operators engaged in the sourcing, sale or distribution of pre-owned luxury goods, branded goods and related products.

Applicants must provide true, accurate, complete and valid information requested by JBA, including business-entity information, contact details, evidence of trading qualifications, identity evidence for the representative or applicant, and other information reasonably required for identity verification, transaction security, sanctions screening and export-control review.

If the available material is insufficient, the Company may request clarification or additional supporting documents.

The Company may decline, defer or reopen an application review if identity or the business entity cannot be verified, information contains a material omission or false statement, applicable-law restrictions, sanctions or export-control risk, fraud risk, or another circumstance may affect transaction security or performance.

Final review and approval of membership is determined by the Company.

Accounts, Buyer IDs and auction access

After approval, JBA may activate appropriate auction purchasing privileges according to the membership plan and actual business needs.

If the service involves a third-party auction platform, the Member must comply with the applicable transaction and use rules of the relevant auction operator as well as this Agreement and JBA rules.

Accounts, Buyer IDs, login credentials and other access provided or managed by JBA may be used only by the approved Member and its registered authorised personnel.

Without JBA’s prior permission, a Member must not transfer, rent, sell, share or sublicense access, disclose account credentials to an unapproved third party, or bid for an undeclared third party.

The Member must safeguard account and login information and immediately notify JBA of loss, disclosure, unauthorised use or another irregularity.

To protect the transaction security of Members, JBA and relevant auction platforms, the Company may restrict, suspend or terminate access to the extent reasonably necessary.

Product information and bidding

Before placing any bid, the Member must review the lot photographs, brand, model, dimensions, condition grade, defect description, accessories, auction time and other relevant information.

Pre-owned products may show ordinary wear, ageing, repair, odour, colour differences or other individual variations. The Member must determine from the available information whether a product meets its purchasing needs.

Reasonable visual differences may exist between website images and the product because of the photographic environment, display device, changes in product condition or similar factors.

By placing a valid bid under the applicable auction rules, the Member is deemed to understand and accept the relevant lot information and bidding conditions.

Successful bids and formation of transactions

Once a successful bid is determined under the relevant auction rules, the Member is in principle obliged to complete the transaction.

The Member may not unilaterally cancel an established transaction merely because of a change in market price, exchange rate, resale margin, purchasing plan or other commercial judgment.

The specific product, purchase price, service fees and other transaction terms are governed by the final transaction record, order confirmation, invoice or other confirmed transaction document.

If this Agreement conflicts with a document separately and expressly accepted for a particular transaction, the more specific transaction document prevails for that transaction.

Membership fees, service fees and security deposits

Membership fees, security deposits, Buyer ID usage fees, buying limits and benefits for each membership tier are governed by the plan presented and accepted during the membership application or account-activation process.

The one-time joining fees are Standard USD 100, Gold USD 300, Platinum USD 500 and VIP USD 1,000. The joining fee is separate from the monthly membership fee, refundable security deposit, service fee and other transaction charges.

The service-fee rates are Standard 10%, Gold 8%, Platinum 7% and VIP 5%, calculated on Japan Brand Auction's upstream payable amount. Japanese consumption tax, domestic and international shipping, transport insurance and other applicable charges are excluded and calculated separately.

After a successful auction purchase, the Member must pay the product price and applicable service fees, auction charges, transport charges, insurance, bank charges, taxes and other costs actually incurred.

The applicable charges are governed by the fee rules then published by JBA and applicable to the Member or transaction, or by the relevant order or invoice.

A security deposit is not automatically treated as payment for products. Its purpose, relationship to the buying limit, deduction conditions and refund arrangements are governed by the deposit terms accepted by the Member.

If the Member has no unsettled purchase amount, fee, claim or other payable amount and satisfies the applicable refund conditions, the refundable portion may be returned under the relevant rules.

Payment and settlement

After a successful bid, JBA provides an order, invoice or payment notice based on the final transaction result.

The payment period begins in principle after JBA confirms the final amount due and issues a formal payment notice.

The payment notice states the product price, service fee, other charges, payment currency, payment method and payment deadline for the actual transaction.

The Member must pay the full amount within the specified period.

Bank charges, intermediary-bank charges, exchange-rate differences and other payment costs arising from international transfers are handled under the applicable payment conditions.

Late payment and account restrictions

If a Member does not complete payment within the required period, JBA may take measures appropriate to the circumstances, including suspending bidding privileges, restricting the Buyer ID, suspending new orders, holding product delivery, and requiring settlement of reasonable charges or loss already incurred.

For a serious or continuing breach, the Company may terminate membership.

If permitted by the deposit terms, the Company may apply the security deposit, to the extent permitted by law and the parties’ agreement, to unpaid amounts, agreed charges or reasonably documented actual loss for which the Member is responsible.

Delivery, insurance and international trade

After payment and necessary procedures are complete, JBA may arrange domestic Japanese or international delivery according to the Member’s request and destination.

Available international delivery methods, charges, estimated timing and insurance conditions are determined by the product category, weight, dimensions, value, destination and carrier requirements.

The Member must confirm and bear import duties, value-added tax, consumption tax, clearance charges and other destination-country charges legally borne by the importer, unless a specific transaction document provides otherwise.

Some products cannot be delivered to particular countries or regions because of materials, brand restrictions, dangerous-goods rules, air-transport rules, sanctions or import and export laws.

Risk transfer, transport damage, loss and insurance claims are handled under the relevant order, delivery conditions and applicable carrier or insurer rules.

Product returns and claims

Because JBA primarily deals with pre-owned and auction products, cancellation or return after a successful bid or transaction is not accepted in principle for personal judgment, market conditions, minor condition differences or resale reasons.

If the product is materially inconsistent with the transaction record, is damaged in transit or otherwise qualifies for a claim, the Member must submit product photographs, packaging condition and other necessary evidence to JBA within the required period.

JBA assists according to the circumstances, relevant auction rules, transport conditions and insurance terms.

Detailed return, claim and dispute-handling conditions are governed by JBA’s then-current Transaction Policy.

Prohibited conduct

A Member must not use JBA services for unlawful conduct or conduct that may harm JBA, other members or third parties, including fraudulent or fictitious transactions, resale of an account or Buyer ID, unauthorised third-party purchasing, bid manipulation, unlawful system access, malicious automation, intellectual-property infringement, circumvention of sanctions or export controls, or another violation of applicable law.

If such conduct is identified, JBA may immediately impose necessary measures, including account restrictions, transaction suspension, withdrawal of access or membership termination.

Service suspension and termination

JBA may suspend or terminate some or all services according to the level of risk if the Member materially breaches this Agreement, pays late, provides false or materially misleading information, misuses an account or credential, presents fraud, security, sanctions or export-control risk, or if continued service may violate law or auction-platform rules or seriously affect transaction security.

Account restoration is not automatic. The Company may require payment, renewed identity verification, additional information or another reasonable risk-review procedure.

Scope of liability

JBA provides membership and auction purchasing services with reasonable professional care.

To the extent permitted by applicable law, JBA is not responsible beyond the scope required by law and its own responsibility for delay, failure or loss caused entirely by a third party outside JBA’s reasonable control, including a carrier, bank, payment institution, government authority or independent auction operator.

JBA does not guarantee a product’s future market price, resale value, profit margin or investment value.

This section does not exclude or limit liability that cannot be excluded or limited under applicable law.

Personal information and commercial materials

Personal information and commercial materials arising during membership applications, identity review, transactions and account use are handled under JBA’s then-current Privacy Policy.

The Member must ensure that it has a lawful basis or necessary authorisation when providing JBA with a third party’s personal information.

Third-party auction platforms

Third-party auction platforms are independently operated by their respective operators.

Reference to a platform name is solely to identify a purchasing channel that a Member may use and does not mean that JBA or 合同会社JBA owns, controls or operates that third-party platform.

Product information, bidding rules, system operation and other matters relating to a third-party platform are also governed by that platform’s own rules.

Amendments to this Agreement

JBA may reasonably amend this Agreement in response to laws and regulations, auction-platform rules, service content or operational needs.

Material amendments are notified through the website, Member Centre or the Member’s registered email address.

JBA publishes the content and effective date in advance by a reasonable method and obtains renewed acceptance where required. Unless law provides otherwise or the parties expressly agree otherwise, a new version does not retroactively alter a transaction completed before the amendment.

Governing law and dispute resolution

This Agreement is governed by Japanese law.

If a dispute arises from this Agreement, membership or JBA services, the parties first use reasonable efforts to resolve it through consultation.

If consultation does not resolve the dispute, the Tokyo District Court has exclusive jurisdiction as the court of first instance, except where mandatory law provides otherwise.

Contact us

For enquiries concerning membership applications, accounts, bidding, payment, delivery or this Agreement, contact us through JBA’s official customer-service channels.

Operated by 合同会社JBA